WHAT PEOPLE SAY
I was in the Koodo shop on Hazeldean within the last 2 weeks. I had several questions about my cell phone bill, some unusual charges, and info about roaming re: trip to US. I dealt with Ashley and she was fantastic! She was courteous and extremely professional. She took the time to not only address the issues, but also explain to me what had happened and what I should look for moving forward. It is so refreshing to receive truly great customer service. Thank you!
Julie was extremely professional, and had a great sense of humor, even though they were short staffed and she was alone. I was extremely happy with the service I received. Top Notch service from start to end.. Will go back for my next cell phone. Highly recommend.
Nathalie and Ryan took excellent care of me when my boss sent me in today with little to no information about what I needed to have with me. They patiently worked through the details with me and attempted various methods before finding a solution to my complicated issue. They maintained complete professionalism even when a different client came in yelling and screaming over something SHE had done to her phone. I have never used this place before and only went in because my boss sent me, but when I need a new phone in a few months, I know I'll be paying Nathalie and Ryan another visit. Highly recommend.